Our Team

We are your trusted provider of comprehensive non-medical home health care services for seniors living in Southeastern and South Central Minnesota. We can assist the senior in your life with companionship, homemaker tasks, hands on personal care and many other home care services.

John and Sarah Pacchetti - Owners

We place a high priority on matching our CAREGivers with the client. We believe that relationships based on trust must be established. The bond that develops is one that fosters independence, promotes well-being, and supports the senior's needs with dignity. We are syour eyes and your ears. And we do it all with a heart.

When you're ready for help, our caring staff is on call 24 hours per day, 7 days per week to quickly answer your questions and accommodate your senior service needs. We will offer a free in-home consultation with you and your loved ones to arrange for the most appropriate care...and with over 200+ CAREGivers on staff, we are sure to find a great match!

Michael Licatino, Executive Director

Michael works with the entire team at both the Rochester and Mankato offices. Michael's experience as a manager and leader have prepared him well to deliver on his main goal: to ensure that both Staff and CAREGivers have the tools they need to deliver the highest quality service to seniors in our community. Michael enjoys building relationships and improving the efficiency and efficacy of processes. Michael lives in Rochester with his wife, three children, one dog, and 12 chickens.

Joyce Determann, RN - Clinical Care Coordinator

With 25 years of experience, Joyce has both the knowledge and instinct that allows her to accurately assess client's needs and train competent and empathetic CAREGivers. Personal care clients and their families meet with Joyce or another client care coordinator prior to the start of personal care services. Her caring personality enables clients to feel comfortable speaking with her about sensitive issues. Joyce oversees the training and competency of all CAREGivers who provide personal care.

Brenda Hoffman, RN - Clinical Care Coordinator

Brenda has over 25 years of experience in the home care industry. Personal care clients and their families meet with Brenda or another client care coordinator prior to the start of personal care services. Brenda also leads each newly hired CAREGiver through the Personal Skills training session. Her experience managing CAREGivers makes her well-suited for this role. Brenda has a warm heart and engaging personality. She leads by example and will always put the needs of the client first.

Karen Hanson - Client Care Coordinator

Karen has over 25 years of experience in the home care industry. Working closely with health care providers and senior care facilities, she informs and educates on the issues important to seniors. Karen is often found in the local community speaking about the many ways we are able to serve our local seniors. Karen has a contagious laugh, and her love for seniors comes shining through when you speak with her.

Kim Hanson - Client Care Coordinator

Kim has over 12 years of experience in the home care industry. She has a passion for meeting with new clients and developing an individual care plan to meet their needs. Her goals are to keep seniors as independent as possible and allow them to control and make decisions that affect their own daily lives. Kim's patience and warm demeanor make her easy to work with and she always does what's in the best interest of the clients she serves.

Betsy Bayerkohler - Client Care Coordinator

Betsy is also responsible for overseeing client care issues. She works with family members and clients to ensure the utmost satisfaction. Betsy is also directly responsible for managing our Quality Assurance Program, conducting in-person assessments and phone surveys with clients. Betsy's friendly personality is an instant hit with clients and their families.

Bailey Walter - Service Intake Specialist

Bailey is responsible for overseeing client service inquiries and client care issues. She ensures that each of our clients receive the highest quality of care possible. Bailey has a "can-do" attitude, big heart and quickly builds rapport with clients and their families.

Beth Mettler - Recruiting Specialist

Beth performs a variety of tasks in the coordination of community outreach and CAREGiver recruitment. She leverages her amazing interpersonal and relationshipbuilding skills to connect with local organizations, cultivate new pplicants, conduct interviews and ensure our strict hiring standards are upheld. Beth’s creativity and design skills are on full display as she gins up different ways to connect with prospective CAREGivers in the community.

Anita Cummings - Onboarding & Retention Specialist

In charge of the onboarding process, Anita screens all potential CAREGivers, oversees background checks, assists with employment decisions, and provides new caregiver orientation and follow-up training. Anita has amazing insight when it comes to working with compassionate, trustworthy individuals, and understanding the needs of each CAREGiver. She is a nurturing individual who always makes it a priority to provide quality service and develop outstanding connections with our CAREGivers.

Kaytee Dahms - Staffing Coordinator

Kaytee works diligently to select a cohesive team of CAREGivers for each client and ensure the service schedule of each client meets their individual needs. Thanks to her strong organizational skills, she manages schedule changes in a quick and efficient way which is a much needed attribute in the ever changing world of a Staffing Coordinator. Kaytee maintains a special relationship with our CAREGivers and the families we serve.

Melissa Graham - Staffing Coordinator

Melissa is responsible for creating lasting relationships between clients and their CAREGivers. Her focus is the coordination of scheduling service for clients with CAREGivers, to provide the highest quality of service to match our client’s needs. Melissa co-leads our client service inquiries. Melissa is a hard-working person who is not afraid to roll up her sleeves and get to work!

Contact Us

For dependable, individualized senior care, give us a call today. We will schedule a complimentary in-home visit to discuss your needs and answer all of your questions:
507-285-1700 (Rochester)
507-550-1395 (Mankato)